(469) 202-0270
“The natural healing force within each of us is the greatest force in getting well.”
― Hippocrates
ABOUT ME
Hi and Welcome to Shizen Counseling, PLLC!
I'm Charlotte Mulgrew (she/her) and I am a Japanese-American, Licensed Professional Counselor in Dallas, Texas. I have been a counselor since 2017, and I'm grateful that life has brought me to this profession - I can't imagine any other profession that allows me to genuinely connect with others in such a meaningful and authentic way.
My interests in this field started in my high school Psychology class and since then, I have attended University of South Florida for my Bachelor of Arts in Criminology, followed by Nova Southeastern University for my Masters of Science in Mental Health Counseling.
Since graduating, I have provided counseling in a range of settings such as: domestic violence shelters, private homes, the mobile crisis team, an outpatient counseling center, and in the hospital setting specifically for eating disorder treatment.
When I'm not wearing my counselor hat, I love spending time with my dog, exploring new restaurants (sushi is my favorite), grabbing coffee with friends, and watching scary movies.
MY APPROACH
The "Shizen" Approach
"Shizen" (自然) means natural in Japanese, and I think this word best describes my holistic, eclectic, and multicultural approach to counseling and healing as a whole. It is my belief that by creating a safe, non-judgmental, and supportive therapeutic dynamic in the counseling setting, healing is the natural by-product. In my sessions, I look to repair your connection with food, body, and inner-self by incorporating various modalities including Cognitive Behavioral Therapy, Acceptance and Commitment Therapy, and follow a Health At Every Size (HAES) framework.
AREAS OF FOCUS
EATING DISORDER RECOVERY
My approach to eating disorder recovery is to view your health as a whole, with the goal to meet you where you are at to improve your relationship with food, your body, and your inner-self. Treatment may include instilling alternative coping skills, processing events and emotional patterns that lead to disordered eating behaviors, and working collaboratively with other team members such as your doctor or dietitian to ensure your health.
TRAUMA RECOVERY
It has been my personal and professional experience that trauma(s) can be part of the root of disconnection between your mind, body, and soul. Experiencing trauma can instill defensive coping and distrustful thought patterns that can lead us to struggle with shame, isolation, and complex emotions. Treatment may focus on increasing your inner sense of safety, re-learning alternative coping skills, and processing events at your pace.
IDENTITY EXPLORATION
Being an Asian-American counselor, I really value the importance of exploring one's unique identity and its impacts to our experiences with others, and ourselves. I approach my counseling sessions with a multicultural and LGBTQIA+ affirming framework as I want to understand and encourage your unique experiences and authentic self. I specialize in working with Asian clients looking to explore their racial and cultural identity, and can speak Japanese conversationally.
SERVICES
Offering in-person and virtual
INDIVIDUAL COUNSELING
Most individual sessions with me will consist of talk therapy, where the focus of the session will be of your choosing and forming a trusting, safe, and supportive therapeutic rapport. Individual sessions are set at 45 minute or 60 minute intervals, pending your needs.
My private-pay rate:
Intake/assessment session - $150
60 minute session - $120
45 minute session - $100
MEAL SUPPORT
When recovering from an eating disorder, meal times can be the greatest stressors in our day. My experience as a Program Therapist in an eating disorder treatment center has given me various techniques for meal engagement so that you are able to improve your relationship with food and your body. Meal support can provide a safe, non-judgmental space where I can guide you on practicing coping skills in the moment to reduce stress, increase motivation, and support you to stay on track.
45 minutes - $85 (not covered by insurance)
FREQUENTLY ASKED QUESTIONS
DO YOU ACCEPT INSURANCE?
Yes! I currently am able to accept some insurance plans through Headway.com, my insurance biller. I currently take: United Healthcare, Cigna, Oscar, Oxford, Aetna, and am in process to accept Blue Cross Blue Shield of Texas plans. To verify your benefits, please input your insurance information here.
HOW DO I GET STARTED?
First, please schedule a free phone consultation with me so that we can make sure I am the best fit for you. If you plan on using your insurance benefits, I can verify your benefits during the call so that I can inform you of your exact cost of sessions prior to us having the first session so there's no surprises. Please schedule phone consultations by either emailing me at shizencounseling@gmail.com, using the "Contact Me" page, or booking a free consultation call here.
WHAT SHOULD I EXPECT IN MY FIRST SESSION?
After completing the phone consultation, I will email you instructions on completing your intake paperwork prior to your appointment so that we can focus on getting to know each other, assessing what your treatment needs are, and establishing goals together in a collaborative process.
WHAT IF I CAN'T MAKE MY APPOINTMENT?
I have a 24 hour cancellation policy, so if you cannot make it to your appointment for any reason, please let me know a day in advance by emailing or texting me at shizencounseling@gmail.com or 469-202-0270. If you do not cancel our scheduled appointment in-time beforehand and do not show up, you will be charged a $65 fee. If running late to your appointment, I can wait for upwards of 15 minutes but after that, the appointment will be counted as a "no show".
Please note that when using insurance benefits, "no show" appointments are not covered and thus you will be solely responsible for the $65 charge.
CURRENT CLIENTS
If you are a new or current client, please access your electronic documents, see your appointment schedule, and access your virtual appointment through your client portal here
If you are a wishing to verify your insurance benefits through Headway, please click the "Get Exact Price" button after clicking here
CONTACT
Located in South Side Lamar
1409 Botham Jean Blvd
Suite 416
Dallas, 75215
(469) 202-0270